At BMS Utilities, we strive to ensure our customers are fully satisfied with our products and services. If you are not completely happy with your purchase, we are here to help.

1. Eligibility for Refunds

We offer refunds for our software under the following conditions:

• 1-Day Money-Back Guarantee: If you are not satisfied with the software, you can request a refund within 1 days from the date of purchase.
• Technical Issues: If the software has technical issues that our support team cannot resolve, you may be eligible for a refund.
• Misrepresentation: If the product received is significantly different from the description provided on our website or promotional materials.

2. Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

• Change of Mind: Refunds are not provided for customers who change their mind after purchase.
• Failure to Understand the Product: It is the customer’s responsibility to understand the functionality of the software before making a purchase. Detailed descriptions and demos are available on our website.
• Improper Use: Refunds will not be issued for problems caused by user negligence, improper use, or unauthorized modifications of the software.
• Expired Refund Period: Requests for refunds made after the 1-day period will not be considered.

3. Refund Process

To request a refund, please follow these steps:

1. Contact Support: Reach out to our customer support team at bmsutilities@gmail.com with your order number, date of purchase, and reason for the refund request.
2. Review: Our support team will review your request and may contact you for additional information or to offer technical assistance.
3. Approval: If your refund request meets the eligibility criteria, it will be approved, and you will receive a confirmation email.
4. Processing: Refunds will be processed within 7-10 business days after approval. The funds will be returned to the original method of payment.

4. Partial Refunds

In certain cases, partial refunds may be granted:

• Early Cancellation of Subscription: If you cancel a subscription before the end of the billing cycle, you may be eligible for a prorated refund for the unused portion of the subscription.

5. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us:

• Email: bmsutilities@gmail.com

6. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Changes will be posted on this page, and the updated policy will be effective immediately upon posting.

Thank you for choosing BMS Utilities. We appreciate your business and are committed to providing you with high-quality products and services.